Introduction
At Unicorn Soft Labs Private Limited, we strive to ensure that our clients are satisfied with our services. This return policy outlines the conditions under which returns and refunds are accepted.
Eligibility for Returns
Due to the nature of our services, we generally do not offer returns or refunds for our Mobile Applications, Web Applications, OTT, and SAAS-based applications and Online training, Webinars, and Workshops. . However, we will consider refunds on a case-by-case basis if there are significant issues that we are unable to resolve.
Process for Returns
If you believe you are eligible for a refund. please contact our customer service team with your order details and a description of the issue. We will review your request and notify you of the outcome.
Refunds
If a refund is approved, we will process in 10-15 working days. Refunds will be issued to the original payment method.
Changes to Return Policy
We may update our return policy from time to time. We will notify you of any changes by posting the new return policy on our website.
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